Navigates and researches information in order to provide answers to caller inquiries.ħ. Escalates complex or high-profile caller inquiries to supervisor for review and evaluation.Ħ. Enters the necessary data into the call computer system regarding the purpose of each call.ĥ. Answers incoming calls, screens callers regarding the purpose of the call and either answers the caller's questions or transfers to the appropriate staff member or department.Ĥ. Greets callers and provides guidance, information, and direction to caller inquiries in a polite and courteous manner.ģ. Provides courteous, timely, and accurate frontline customer service to callers.Ģ. Must have ability to maintain confidentiality of information.Ģ. he position is responsible for answering and directing incoming calls, with potential for data entry, scanning, and other basic operational duties.ġ. This position answers calls for all divisions of the agency. The clerical assistant reports to the Call Center Supervisor. The position is responsible for answering and directing incoming calls, with potential for data entry, scanning, and other basic operational duties.
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Interested parties are encouraged to seek their own legal counsel on any questions concerning the need for or terms of a license from University of Southern Indiana.The customer service representative (CSR) reports to the Call Center Supervisor.
The denial by University of Southern Indiana of any application for a license does not necessarily imply or infer that the requested activity would per se infringe or dilute any trademark, nor that the activity necessarily requires a license.
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However, University of Southern Indiana does not provide advisory legal opinions or any other form of legal advice to third parties as to whether a proposed use of its trademarks may constitute permissible free speech or fair use or otherwise to not require a license. It is the policy of University of Southern Indiana to require a license for any use of any of its trademarks, and for any other activity involving its trademarks, that if unlicensed would constitute a trademark infringement or trademark dilution, but it is not the intent of University of Southern Indiana’s policy to limit or prevent or to require the licensing of activity that would not infringe or dilute University of Southern Indiana’s legal rights, e.g., the legitimate exercise of the constitutional right of free speech or trademark or copyright fair use. This website to is not intended and should not be construed as a statement of applicable law nor a definitive explanation of the scope of University of Southern Indiana’s legal rights nor otherwise to provide any legal advice or opinion. Additionally, the program enables University of Southern Indiana to share in the benefits derived from the commercial use of these trademarks.Īll University of Southern Indiana trademarks are the property of University of Southern Indiana. The licensing program is a resource for all members of the University of Southern Indiana community and the vendors who work with the University of Southern Indiana and was designed to ensure consistent and appropriate use of University of Southern Indiana’s visual identity. This ensures that decisions can be made promptly and that manufacturers can become licensed with the University of Southern Indiana in a timely manner. CLC acts as an intermediary for University of Southern Indiana, enabling it to work directly with manufacturers and retailers. University of Southern Indiana has contracted with CLC to help improve its licensing program. The program also ensures the quality, content, production and distribution of products meets University of Southern Indiana's standards. The licensing program is responsible for determining if a product and/or design are consistent with the goals and image of University of Southern Indiana. The purpose of University of Southern Indiana's licensing program is to ensure that University of Southern Indiana's brand identity is properly represented on products and services marketed to the both the University of Southern Indiana community and the public.
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